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PREMIUM QUALITY MEAT FROM
MCKAYS FAMILY BUTCHERS

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FAQ

We deliver every Wednesday and Friday between 8:00 am and 6:00 pm.

Yes, McKays Family Butchers offer free delivery for orders over $100 within selected Melbourne suburbs. A $15 fee applies for areas outside our delivery zone.

You can contact us if you’re unsure whether your suburb is included.

  • For Wednesday delivery, order by Tuesday 10:00 am.
  • For Friday delivery, order by Thursday 10:00 am.

Yes. Contact us via email (info@mckaysfamilybutchers.com.au) or call (03 9763 0016) before 3:00 pm the day before delivery.

If no one is home, your order will be returned to our store. You’ll need to collect it within 24 hours. No redeliveries or refunds are available.

All orders are hand-cut fresh and packed the day before delivery to ensure quality and freshness.

No. Deliveries occur within an ETA window, but specific times can’t be requested.

Refrigerate your products immediately upon receipt to maintain freshness and safety.

Please get in touch. We may be able to recommend a substitute or source it for you.